If you have questions about this Notice of Privacy Practices, please contact Fortitude MHG through the website contact page.
Notice of Privacy Practices
Effective Date: 2026
This notice describes how medical information about you may be used and disclosed and how you can access this information. This notice applies to all medical records created or maintained by Fortitude MHG. Please review it carefully.
Our Legal Duties
Fortitude MHG is required by law to maintain the privacy and security of your protected health information (PHI). We are required to provide you with this Notice of Privacy Practices and to follow the privacy practices described in this notice.
We will notify you if a breach occurs that may have compromised the privacy or security of your health information.
Uses and Disclosures of Your Health Information
Your medical information may be used and disclosed for the following purposes:
Treatment
To provide, coordinate, or manage your healthcare and related services. This may include communication with other healthcare providers involved in your care.
Payment
To bill and receive payment for services provided, including communication with billing services or insurance providers when applicable.
Healthcare Operations
To support practice operations such as quality improvement, administrative activities, and compliance with applicable laws and regulations.
Other Permitted Uses and Disclosures
Your health information may also be disclosed when permitted or required by law, including situations such as:
- Public health reporting
- Health oversight activities
- Responding to court orders or legal proceedings
- Preventing or reducing a serious threat to health or safety
- Law enforcement purposes when required by law
Uses and Disclosures Requiring Your Authorization
Certain uses and disclosures of your health information require your written authorization, including:
- Most uses of psychotherapy notes (when applicable)
- Use of information for marketing purposes
- The sale of protected health information
You may revoke your authorization at any time in writing, except to the extent that action has already been taken based on the authorization.
Minimum Necessary Standard
When using or disclosing protected health information, Fortitude MHG will make reasonable efforts to limit the information to the minimum necessary to accomplish the intended purpose, except when required for treatment or as otherwise permitted by law.
Electronic Communications
Fortitude MHG may communicate with patients electronically through secure systems such as telehealth platforms, patient portals, electronic messaging, email, or text messaging when appropriate.
While reasonable measures are taken to protect patient information, electronic communication may involve certain risks related to technology and internet security. Fortitude MHG uses secure systems designed to protect patient privacy and confidentiality whenever possible.
Patients may choose whether to participate in electronic communication as part of their care and may request alternative methods of communication when available.
Telehealth Services
Fortitude MHG may provide healthcare services through telehealth technology, including secure video conferencing platforms and electronic communication systems.
These technologies may involve the use of third-party service providers that support telehealth, scheduling, electronic health records, or billing functions. Fortitude MHG makes reasonable efforts to use platforms designed to protect patient privacy and comply with applicable privacy and security standards.
Despite these safeguards, electronic transmission of information may carry certain risks related to technology and internet security. Telehealth services will be used only when clinically appropriate and in accordance with applicable laws and regulations.
Your Rights
You have certain rights regarding your medical information, including:
- The right to request access to your medical records
- The right to request corrections to your records
- The right to request restrictions on certain uses or disclosures of your information
- The right to request confidential communications
Additional Rights
You may also have the right to:
- Receive a copy of this Notice of Privacy Practices
- Request an accounting of certain disclosures of your health information
- Request that communications be sent using alternative methods or locations
- Request a paper copy of this notice at any time
Breach Notification
If a breach occurs that compromises the privacy or security of your protected health information, Fortitude MHG will notify you as required by law.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with Fortitude MHG or with the U.S. Department of Health and Human Services.
Filing a complaint will not affect the care you receive.
Changes to This Notice
Fortitude MHG reserves the right to change this Notice of Privacy Practices. Any updates will apply to all health information maintained by the practice and will be posted on this website with a revised effective date.