Frequently Asked Questions
Getting Started
How do I get started?
Getting started is simple and designed to be convenient. You can schedule your initial appointment directly through our secure self-scheduling link, allowing you to choose a time that works best for your schedule. Additionally, you may call our office or reach out to us through our Contact Us section and we will get back to you within 1-2 business days to schedule an appointment.
After booking, you will receive access to complete a set of confidential intake forms. These forms help us understand your medical history, current concerns, and treatment goals so we can prepare thoughtfully for your visit.
Your first appointment will take place through a secure telehealth video platform, where we will complete a comprehensive evaluation and begin developing a personalized treatment plan tailored to your needs.
Who will be providing my care?
You will be working directly with a Psychiatric Mental Health Nurse Practitioner (PMHNP), who is licensed in California to diagnose mental health conditions, provide treatment, and prescribe medications.
Your PMHNP will be your main point of contact and partner in care, taking time to understand your goals and create a treatment plan tailored to you. They work collaboratively with a psychiatrist (MD) to ensure you are receiving safe, thoughtful, and high-quality care. While the psychiatrist is not seen by the patient directly, they are available for consultation when needed.
Is a PMHNP as qualified as a psychiatrist?
Psychiatric Mental Health Nurse Practitioners (PMHNPs) are highly trained, licensed clinicians who specialize in mental health care. They are qualified to diagnose conditions, provide therapy, and prescribe medications in California.
PMHNPs often take a holistic, patient-centered approach and spend meaningful time getting to know you and your goals. In our practice, your PMHNP also collaborates with a psychiatrist (MD), giving you the benefit of a team-based approach to care.
Can my PMHNP prescribe medication if needed?
Yes. Your PMHNP is licensed in California to prescribe psychiatric medications. If medication is part of your treatment plan, your provider will discuss options with you and monitor your progress closely to ensure safety and effectiveness.
Appointments & Telehealth
Do you offer telehealth appointments?
What if I need to cancel or reschedule an appointment?
If you need to make a change, you can easily cancel or reschedule through your patient portal or by calling our office. We kindly ask for at least 48 hours’ notice. Please note that late cancellations or missed appointments may be subject to a fee.
How often will I need follow-up appointments?
The timing of follow-up visits is based on your individual needs, progress, and care plan. Appointments are usually more frequent when starting or adjusting medications, and may become less frequent as your symptoms improve. For many patients, follow-ups occur every 2–8 weeks, depending on their condition and treatment needs.
Treatment & Services
What conditions do you treat?
Do you provide therapy or medication management only?
Fortitude MHG primarily provides psychiatric evaluation integrative interventions, and medication management. During appointments, supportive discussion and education about your condition are often included. Many patients also benefit from working with a licensed therapist for ongoing psychotherapy. If therapy would be helpful, I am happy to provide recommendations or coordinate care with your therapist.
What if medication is not the right option for me?
Medication is not always necessary. Treatment decisions are made collaboratively based on your symptoms, preferences, and goals. When appropriate, other strategies such as therapy, lifestyle adjustments, integrative interventions, and supportive resources may also be recommended.
What if I am already seeing a therapist?
Medication
Do you prescribe medication?
Do you prescribe medications for ADHD?
Are controlled medications prescribed via telehealth?
What happens if I need medication refills?
Medication refills are typically provided during scheduled follow-up appointments, where we review your progress and determine whether any adjustments are needed. Patients are encouraged to schedule follow-up visits before running out of medication. If you have any questions about a refill between appointments, please feel free to reach out to our office by phone, through the patient portal, or via the contact form—we’re here to help.
Lab & Genetic Testing
Why is laboratory testing recommended?
When appropriate, laboratory testing may be included as part of your care based on your symptoms, medical history, medications, and goals. These results can provide helpful insight, allowing for a more personalized and thoughtful approach to your treatment.
What is Routine Laboratory Testing?
At times, routine laboratory testing may be recommended to help support safe medication management and your overall well-being. These tests are usually completed through standard laboratories and are often covered by insurance, depending on your plan. If not, costs can vary based on the type of testing and the laboratory used.
What is Specialized Functional Laboratory Testing?
When appropriate, specialized functional laboratory testing may be included to provide deeper insight into underlying factors that may be impacting your mental health and overall well-being. These tests typically range from $100–$500, and insurance coverage may vary, with partial coverage or reimbursement sometimes available.
Fees & Insurance
Do you accept insurance?
What are your appointment fees?
Initial Psychiatric Evaluation (60 minutes): $350.
Medication Management/Follow-Up: $175.
Follow-up appointment frequency varies depending on treatment needs.
Still Have Questions?
We’re happy to help. Reach out and we’ll get back to you within 1–2 business
days.